Terms and conditions

Preambule
The site is owned by CONDIMAR  plc in its entirety, as well as all the rights. Any reproduction, full or partial, is systematically subject to the permission of the owners. However, the type of hypertext links to the site are allowed without specific request.

 

1. Acceptance of Terms

The client acknowledges having read, at the time of placing the order, special conditions of sale contained on this screen and expressly accept unreservedly. These general sales conditions governing the contractual relationship between the company CONDIMAR plc and his client, both sides accepting unreservedly. These general sales conditions will prevail over all other conditions contained in any other document, except in the case prior written.

 

2. Products

The photographs illustrating the products, do not fall within the scope of the contract. If errors are introduced, in any case, the responsibility for CONDIMAR plc not be engaged. Most of the products offered to its customers by CONDIMAR plc are available at the point of sale, the list of which is provided on this site. 

 

3. Ordering
The automatic recording systems are considered valid proof of the nature, content and the date of the order. CONDIMAR plc confirms the acceptance of his order to the customer at the e-mail address that he has communicated. The sale will not be completed until the confirmation of the order. CONDIMAR plc reserves the right to cancel any order from a client with whom there is a dispute concerning the payment of a previous order. The information set out by the purchaser at the time of order, commit this: in case of an error in the wording of the recipient's details, the seller could not be held responsible for the inability of it could be deliver the product.CONDIMAR plc is commited to inform the client within 4 workingdays in case of unavailability of a product, as well as to indicate an approximate delivery deadline. 

 

4. Shipping

Delivery charges are set up on an inclusive basis to a value of 11€ for packages weighing under 2kg, 13.50€ for packages weighing under 10kg and 20€ for a parcel weighing under 30kg  for Belgium. Depending on the weight and on the country the package is sent to, shipping fees are added for packages over 20kg and abroad.

After confirmation of the order, it is stated that the item is available, CONDIMAR plc is committed to delivering to its carrier, all references commissioned by the buyer and that, within a maximum period of 5 business days. The carrier, he contracted with CONDIMAR plc to deliver the order to the address of the purchaser provided by CONDIMAR plc. In the case of a transit system known shipper of the customer agrees to settle with the carrier, or his representative, the full amount specified in the Order Confirmation. In addition, for deliveries outside of metropolitan Belgium, the customer agrees to settle all taxes due to the importation of goods, customs duty, value added tax, and other fees payable under the laws of countries in receipt of the order. All orders placed CONDIMAR plc are intended for the personal use of clients, customers or recipients of the goods shall refrain from any partial or total sale of products. CONDIMAR plc fact emerges from all legal responsibilities if the payment of charges was not made by the customer. Delivery will be made by the post or Chronopost or by private carrier after the transportation choices offered in metropolitan Belgium. The delivery is carried out in the slot provided to the customer by delivering the product directly to the recipient announced, in his absence, to another person authorized by the customer. Any delay do not give the right to the buyer to claim damages. Deliveries in the ECE countries are carried out by the post or Chronopost or private carrier next customer choice. For destinations outside the EEC, deliveries are made by the international postal services or Chronopost next customer choice. In the event of a defect, the buyer has the right to return under the conditions laid down in this document. To be considered as force majeure relieve the seller from its obligation to deliver, war, riot, fire, strikes, accidents and the inability to be supplied. The goods are still at risk of the buyer. Always check your package on arrival. You have a 48-hour period to make any reservations with the carrier in case of missing or destroyed. For reasons of availability, an order can be delivered in several times to the client. The customer does when only one delivery. If the customer wishes 2 places of delivery, he spent 2 orders, with delivery charges linked. 

 

 

5. Retraction

The customer has 7 days (from receipt of articles) to form an opinion. In the event of an exchange or refund, it must refer the individual (s) and product (s) nine (s) in its (their) original packaging intact, along with all accessories possible, employment records and documentations the following address:   

FIVE STARS FOOD sa
Vorstsesteenweg 76
B1601 – Ruisbroek

België

In case of exercising the right of withdrawal, CONDIMAR plc is obliged to repay the amounts paid by the client, without charge, except for expenses return. The refund is due within a period not exceeding 15 days.

 

 

7. Price

Prices are in euros. The quoted price on the product does not include transportation. The price indicated in the order confirmation is the final price, expressed all taxes including VAT and for Belgium and the countries of the EEC. The price includes the price of the products, the costs of handling, packing and storage of products, shipping and put into service, except for an increase in delivery charges of consignments abroad or for packages over 20kg, shipping fees are added.

 

8. Payment

The price charged to the customer is the quoted price on the order confirmation from  CONDIMAR plc. The price of the products is payable the day of the order. Payment can be made via bank transfer at the customer's expenses at BNP Fortis.Our bank references: IBAN BE62 2100 4690 0461 – BIC GEBABEBB. Deadlines for the availability and the expedition will be recalculated at the time of the payment registration. Validation of order and delivery will be recorded as soon as payment means are confirmed by CONDIMAR plc. Online e-transaction allows you to set through a bank server Paypal in a secure environment.  Your credit card is therefore directed to servers in the bank BNP Fortis. Your payment is made directly to a bank in a secure environment without going through the server of the store, security is even more important that your No. known only our banking partner BNP Fortis. The validated by the client will not be considered effective if the bank payment centers concerned have given their agreement. In case of refusal of such centers, the order will be automatically canceled and the customer by e-mail. In addition, CONDIMAR plc reserves the right to refuse any order from a client with whom there was a dispute. CONDIMAR plc has implemented an order check-out procedure to insure no one is using someone else’s banking information without their knowledge. With respect to this check-out, the client shall be required to send by  e-mail a copy of an identification paper with a proof of domicile to CONDIMAR plc. Our services shall validate the order only after receiving and checking out papers sent by the buyer. 

 

9. Litigation

This contract is subject to the Belgian law. CONDIMAR plc may not be blamed for damages of any kind, both material and immaterial or corporeal, which could result from a malfunction or misuse of the products marketed. The same is true for any changes resulting from product manufacturers. Responsibility for CONDIMAR plc will, in any event, limited to the amount of the order and could not be questioned for simple errors or omissions that could survive despite all the precautions taken in the presentation of products. In case of difficulties in the implementation of this contract, the buyer has the opportunity, before any legal proceedings, to seek an amicable solution with the aid of a professional association, a consumer association or any other counsel of his choice. It is recalled that the search for the amicable settlement does not "promptly" of the legal guarantee, nor the length of contract security. It is recalled that as a general rule, and subject to the discretion of the courts of Brussels, respect the provisions of this agreement relating to the contractual guarantee assumes that the buyer honors its financial obligations to the seller. The claims or disputes will always be received with attentive benevolence, good faith is always presumed to anyone who takes the trouble to explain his situation. In case of dispute, the customer will address priority for the company to get an amicable solution. Otherwise, the Tribunal de Commerce de Bruxelles has exclusive jurisdiction, regardless of the place of delivery and the method of payment accepted. 

 

10. Guarantees

CONDIMAR plc guarantees to you that all the selected products are manufactured or produced or published in Belgium. With regard to food the dates of consumption indicated must be respected by the customer. 
In all cases, CONDIMAR plc not be held responsible for non-compliance with regulatory and legislative requirements in the country of reception, responsibility for CONDIMAR plc is systematically limited to the value of the product in question, its value to date sales and without possibility of appeal to the brand or company producing the product. In any case, the customer enjoys the legal guarantee of foreclosure and hidden defects (Art.1625 et seq Civil Code). With the condition that the buyer make proof of the hidden flaw, the seller must legally in repairing all the consequences (art.1641 et seq of the Civil Code) and if you addressed to the courts, it must do so in a "promptly" after the discovery of hidden defect (art.1648 of the Civil Code). You can contact Customer Service: 5 days out of 7 (Monday through Friday, from 9am to 4pm) at Tel:+3223780680 via email: begin_of_the_skype_highlighting    +3223780680   end_of_the_skype_highlighting via email : fabienne.tedesco@skynet.be (answer within 4 working days).

 

 

11. Legal Information
Intelligence personal data collected for distance selling is required, this information is critical to the processing and delivery of orders, the preparation of invoices and contracts guaranteed. Failure intelligence leads to non-validation of the order. In accordance with the law "Freedom of Information", the processing of personal data about customers has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL). Customers have (Article 34 of the Act of January 6, 1978) a right of access, modification, correction and deletion of data related, it can exercise with Zig Zag. In addition, CONDIMAR plc will not sell, or exchange for free, the address of its customers to a third party. Minors: In accordance with n°59-107 dated 7 January 1959 and the law n°74-631 dated 5 July 1974, the sale of alcohol to young people under the age of 16 is forbidden. Anyone ordering wine from CONDIMAR plc must therefore be at least 16 years of age as of the date the order is placed. Alcohol abuse: alcohol abuse damages your health. Learn to drink and appreciate alcohol in moderation. Products photos on the Website are not contractual. CONDIMAR plc reserves the right to prosecute or subject to civil proceedings any unauthorised use by way of publication as well as reproduction or presentation for personal or non-commercial aims. 


12. Company References CONDIMAR plc

                
CONDIMAR plc                            
Clos des Acacias, 9 Bte 1 
B1150 Bruxelles - Belgique
TVA BE0458.986.578


13. Returning goods  FIVE STARS FOOD plc               
                  Vorstsesteenweg 76
                  B1601 – RUISBROEK 
                  Belgique